Accessibility Statement

This page is about the accessibility of the Teaching and Learning Online website. 


Whether you are using assistive technologies like a screen reader, text magnifier, voice recognition software, closed captions for videos, etc., our goal is to make the experience on this website a successful and enjoyable experience.

If you are having any trouble accessing the information on this site, please contact us for assistance or feedback. Our email you can contact us at is:


Teaching & Learning Online is committed to diversity, inclusion, and accessibility in everything we do. These core values are fundamental to the work we do in education and come through in the experiences we design and create – both in the classroom and on the web. Leveraging inclusive technology to drive innovation can only succeed with feedback from people with disabilities.

With this in mind, we are continuously taking steps to improve this website to ensure it complies with the best practices and accessibility standards 


We are actively taking a variety of steps and devoting resources to further enhance the accessibility of our website and other technology, and we are working with a subject matter expert to help us.

As we continue to improve our website, we will reflect any changes here within our accessibility statement. That way you’ll know about the progress we’re making.

Email: Submit a request

Technical information

We are continually striving to meet WCAG 2.1 Level AA conformance and are also applying some Level AAA Success Criteria: Identify Purpose user interface components, icons, and regions can be programmatically determined. Timeouts are avoided, negating the need for users to know what duration of inactivity will cause the page to time out and result in lost data. Concurrent Input Mechanisms supported as best as possible so that web content does not restrict use of input modalities available on a platform except where the restriction is essential, required to ensure the security of the content, or required to respect user settings. Images of text are only used for decorative purposes. A notable exception for Level AAA Reading Level: Content is written as clearly and simply as possible. However, text may require reading ability more advanced than the lower secondary education level after removal of proper names and titles, supplemental content, or a version that does not require reading ability more advanced than the lower secondary education level, may not be available. 

We also promote the limitless potential for global leadership and impact by reviewing and striving to apply Internationalization (I18n) techniques to content development. In addition, internationally many countries and organizations strive to conform to WCAG 2.1 AA.

Web Content Accessibility Guidelines (WCAG) 2.2 First Public Working Draft is expected to become a recommendation in November 2020. WCAG 2.2 extends WCAG 2.1, which was published as a W3C Recommendation in June 2018. Content that conforms to WCAG 2.2 will also conform to WCAG 2.0 and WCAG 2.1. The W3C Accessibility Guidelines Working Group is developing another major version of accessibility guidelines and additional interim versions, after WCAG 2.2 maybe recommended.

Accessibility Standards for Customer Service (Ontario Regulation 429/07) and Integrated Accessibility Standards (Ontario Regulation 191-11) mandate conforming with Web Content Accessibility Guidelines (WCAG) 2.0 an ISO International Standard (ISO/IEC 40500:2012) by January 1, 2021 for all internet websites and web content must conform with WCAG 2.0 Level AA, other than, i. Success Criteria 1.2.4 Captions (Live), and ii. Success Criteria 1.2.5 Audio Descriptions (Pre-recorded). The rules and deadlines educational institutions and their libraries must follow to meet accessibility standards in Ontario often rely on applying WCAG 2.0 to Non-Web Information and Communications Technologies (WCAG2ICT).